Cancellation policy
As we are a small in-person service business looking to help as many people as possible, we hope you understand that we have a strict cancellation policy.
For Private Sessions, cancellations, reschedules or changes must be made 24 hours before the time of the appointment, otherwise the appointment will be fully charged.
10 session Packages have an expiry of 3 months after the first appointment. After that, the remaining sessions will be void.
If you are unhappy with the service provided, we offer a 7-day full refund.
Please email to arrange: Sean@integratedbodyproject.com
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.